HelloSign Privacy Policy

Item: HelloSign
Rating: 42
Author: Privacy.Law Editorial Team

Last updated: January 2025 | Reviewed: February 2026

Dropbox-owned e-signature platform with integrated cloud storage and ecosystem data sharing.

Grade C

Privacy Summary: HelloSign's privacy practices are governed by Dropbox's privacy policy. Document data flows through the Dropbox ecosystem. The policy is relatively clear about data practices but the ecosystem integration means documents may be accessible across multiple services.

Category Scores

Data Collection 45/100

Data Sharing 38/100

Data Retention 42/100

Security Measures 55/100

User Controls 32/100

Key Findings

🔎 Dropbox Ecosystem Data Sharing

As a Dropbox company, HelloSign data is subject to Dropbox's privacy policy. Document data may be shared across Dropbox services for functionality and analytics purposes.

"HelloSign is part of Dropbox. Information we collect may be shared between Dropbox companies to provide, improve, and personalize our services."

🔎 Document Content Access

HelloSign can access document content for service provision, abuse prevention, and when required by law. They claim not to read documents for advertising purposes.

"We access your documents only as necessary to provide the service, prevent abuse, and comply with legal requirements."

🔎 Reasonable Retention Policy

HelloSign provides clearer retention terms than some competitors, with documents retained as long as needed for the service and deleted upon account closure (after a grace period).

🔎 Data Export Available

Users can export their documents and data, providing reasonable data portability. This is better than some competitors who make data extraction difficult.

Data Collection Summary

Data Type	Collected	Purpose
Document Content	Yes	Service provision, legal compliance
Signing IP Address	Yes	Audit trail, fraud prevention
Device Information	Yes	Security, service improvement
Usage Analytics	Yes	Product improvement
Payment Information	Yes	Billing

Recommendation

Best For: Users already in the Dropbox ecosystem who want seamless integration. Privacy policy is clearer than many competitors.

Caution: If ecosystem data sharing is a concern, be aware that document data flows across Dropbox services. Consider whether this integration model fits your privacy requirements.