⚠ High Sensitivity Data

E-signature platforms process highly sensitive documents including contracts, NDAs, financial agreements, and legal filings. DocuSign has access to document content, signer identities, and metadata that reveals business relationships and transaction patterns.

Policy Information

January 2026
Yes (with DPA)
Yes

Privacy Score Breakdown

📊 Data Collection (25%) 35/100
🔒 Data Sharing (25%) 32/100
🕒 Data Retention (20%) 40/100
🔐 Security Measures (15%) 55/100
⚙ User Controls (15%) 35/100

Key Privacy Concerns

Document Content Access

DocuSign has access to the full content of documents processed through their platform, not just metadata.

"We collect and process the content of documents you upload to our services, including any personal information contained within those documents."

Third-Party Integration Data Sharing

When using integrations (Salesforce, Google, etc.), document data flows through multiple systems.

"When you use our integrations with third-party services, we may share your information with those services as necessary to provide the integration functionality."

Analytics and Usage Tracking

DocuSign tracks detailed usage patterns including document viewing behavior and signing workflows.

"We collect information about how you interact with our services, including pages viewed, features used, time spent, and actions taken within documents."