Adobe Sign Privacy Policy

Item: Adobe Sign
Rating: 34
Author: Privacy.Law Editorial Team

Last updated: December 2024 | Reviewed: February 2026

Part of Adobe's Creative Cloud ecosystem with extensive cross-product data sharing and AI training provisions.

Grade D

Privacy Summary: Adobe Sign's privacy practices are concerning due to broad data collection, cross-product data sharing within the Adobe ecosystem, and provisions allowing Adobe to use document data for AI/ML training. Enterprise customers can negotiate better terms.

Category Scores

Data Collection 35/100

Data Sharing 25/100

Data Retention 35/100

Security Measures 50/100

User Controls 25/100

Key Findings

🔎 Cross-Product Data Sharing

Adobe Sign data is part of the broader Adobe ecosystem. Your document data may be accessible across Adobe products and services, creating a large data footprint.

"We may combine information collected across Adobe products and services to provide and improve our offerings, personalize your experience, and for other purposes described in this policy."

🔎 AI/ML Training Provisions

Adobe's privacy policy includes provisions allowing use of content for machine learning and AI training, which may include document patterns from Adobe Sign.

"We may use automated systems including machine learning to analyze your content to improve our products and services."

🔎 Complex Policy Structure

Adobe Sign's privacy terms are spread across multiple documents including the general Adobe Privacy Policy, product-specific terms, and regional supplements. This complexity makes it difficult to understand full data practices.

🔎 Enterprise vs. Consumer Disparity

Enterprise customers can negotiate Data Processing Agreements with better privacy protections. Individual consumers are bound by standard terms with fewer controls.

Data Collection Summary

Data Type	Collected	Purpose
Document Content	Yes	Service, AI training, improvement
Signing Metadata	Yes	Audit trail, analytics
Cross-Product Usage	Yes	Personalization, product development
Device Fingerprinting	Yes	Security, fraud prevention
Behavioral Analytics	Yes	Product improvement

Recommendation

Caution Advised: Adobe Sign's ecosystem approach creates significant privacy concerns for sensitive documents. The AI training provisions are particularly concerning for confidential agreements.

For Enterprise: Negotiate a custom DPA that excludes your data from AI training and cross-product analytics. Standard consumer terms provide inadequate privacy protections.