Answer 6 quick questions to get personalized guidance for your California insurance dispute
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Based on your answers, you can likely resolve this dispute through administrative channels or Small Claims Court.
Your situation involves significant damages and potential bad faith conduct that warrants professional legal help.
Your case may benefit from regulatory intervention before hiring an attorney.
California has some of the strongest consumer protections against insurance company misconduct. Under the California Fair Claims Settlement Practices Regulations and Insurance Code, insurers must handle claims fairly, promptly, and in good faith.
| Insurer Obligation | Deadline |
|---|---|
| Acknowledge receipt of claim | 15 days |
| Begin investigation | 15 days |
| Accept or deny claim | 40 days |
| Pay undisputed portion | 30 days after agreement |
Unlike simple contract claims, bad faith claims can recover:
| Approach | Cost | Best For |
|---|---|---|
| DOI Complaint | Free | Claims delays, minor disputes |
| Demand Letter | Free (DIY) | Documented bad conduct |
| Small Claims Court | $75-100 filing fee | Claims under $12,500 |
| Insurance Attorney | 33-40% contingency | Large claims, clear bad faith |
Don't wait too long! California bad faith claims have varying deadlines:
Free calculators to help with your case:
Free legal assessments, demand letter generators, and courthouse info for your city.