📋 Texas Debt Collection Law Overview
TX Finance Code Chapter 392
Texas Debt Collection Act prohibits harassment, threats, deception, and unfair practices. § 392.303 lists 18 prohibited acts. § 392.304 requires specific disclosures. Violations create private right of action.
Federal FDCPA
Fair Debt Collection Practices Act (15 USC § 1692) applies to third-party collectors nationwide. Provides $1,000 statutory damages per lawsuit, actual damages, and attorney fees - even if you owe the debt.
DTPA Overlap
When debt collectors use false/misleading practices, TX Bus & Com Code § 17.46 DTPA violations may also apply, adding treble damages and minimum statutory damages.
Key Statute: TX Finance Code § 392.303(a)
In debt collection, a debt collector may not use threats, coercion, or attempts to coerce that employ any of the following practices: (1) using or threatening to use violence or other criminal means to harm the physical person, reputation, or property of any person; (2) accusing falsely any person of fraud or any other crime; (3) representing or implying that the sale, transfer, or assignment of a debt is authorized or executed by the state or federal government...
⚖ Common Debt Collection Violations in Texas
Repeated calls (multiple per day), profanity, yelling, threats of violence, calling family/neighbors to shame you (§ 392.303(a)(1), FDCPA § 806).
Claiming to be attorney/government, misrepresenting amount owed, threatening arrest/garnishment without legal authority (§ 392.303(a)(2)-(3), FDCPA § 807).
Calling before 8am or after 9pm, contacting at work after written notice to stop, showing up at your home/workplace (§ 392.303(a)(4), FDCPA § 805).
Discussing your debt with family, friends, neighbors, or employers (except to get contact info) - violates privacy (§ 392.303(a)(6), FDCPA § 805(b)).
Calling/writing after you've sent written cease-and-desist letter (FDCPA § 805(c)) - they can only notify of specific legal action.
Reporting debt without validation, failing to report disputes, re-aging old debts, reporting as unpaid after settlement (FCRA violations + TX Finance Code § 392.303).
🔍 Sample Texas Debt Collection Demand Letter
Sample Language
[Your Name]
[Your Address]
[City, State, ZIP]
[Date]
[Collection Agency Name]
[Address]
RE: Violations of Texas Finance Code Chapter 392 and Fair Debt Collection Practices Act
Account No.: [ACCOUNT NUMBER]
Alleged Creditor: [ORIGINAL CREDITOR]
Dear Debt Collector:
This letter serves as formal notice of your numerous violations of Texas Finance Code Chapter 392 and the Fair Debt Collection Practices Act (15 USC § 1692 et seq.) in connection with collection attempts regarding the above-referenced account.
DOCUMENTED VIOLATIONS:
1. Harassment (TX Fin Code § 392.303(a)(1); FDCPA § 806(5)): Your representatives called my phone [X] times on [DATE], [X] times on [DATE], and [X] times on [DATE], constituting harassment intended to abuse.
2. Workplace Contact (§ 392.303(a)(4); FDCPA § 805(a)(3)): Despite my written notice on [DATE] that my employer prohibits such communication, your agent [NAME] called my workplace on [DATE] and [DATE].
3. Unreasonable Hours (§ 392.303(a)(4); FDCPA § 805(a)(1)): You called at [TIME before 8am / after 9pm] on [DATES], violating statutory restrictions.
4. False Representations (§ 392.303(a)(2); FDCPA § 807): Your collector [NAME] falsely stated on [DATE] that ["arrest warrant would be issued," "wage garnishment was pending," "lawsuit was filed" - when none existed].
5. Third-Party Disclosure (§ 392.303(a)(6); FDCPA § 805(b)): Your representative disclosed the alleged debt to [my mother/neighbor/coworker] on [DATE], violating privacy protections.
6. Threats of Illegal Action (§ 392.303(a)(8); FDCPA § 807(5)): You threatened [garnishment/property seizure/arrest] which you cannot legally take or do not intend to take.
EVIDENCE:
I have documented these violations via: call logs, recorded conversations (legal under Texas one-party consent law), witness statements, voicemail recordings, written communications, and employer confirmation of workplace contact prohibition.
DAMAGES & SETTLEMENT DEMAND:
Under FDCPA § 813, I am entitled to: (1) Statutory damages up to $1,000; (2) Actual damages for emotional distress, lost work time, and harassment; (3) Attorney fees and costs.
Under TX Finance Code § 392.403, I am entitled to: (1) Actual damages; (2) Court costs and reasonable attorney fees.
To resolve this matter without litigation, you must within 15 days:
1. Pay $[AMOUNT] in settlement damages
2. Agree in writing to delete all credit reporting
3. Provide written confirmation that the alleged debt is deemed satisfied
4. Cease all collection activity immediately
Alternatively, if you wish to dispute these violations, provide complete validation of the debt per FDCPA § 809(b), including: original creditor contract, chain of custody showing assignment to you, itemization of charges, and proof of your licensure in Texas.
Failure to respond will result in filing suit in [COUNTY] District Court seeking statutory damages, actual damages, attorney fees, and filing formal complaints with the Texas Office of Consumer Credit Commissioner, Consumer Financial Protection Bureau, and FTC.
This letter also serves as my formal instruction to CEASE ALL COMMUNICATION pursuant to FDCPA § 805(c). You may only contact me to confirm cessation or notify of specific legal action.
Sincerely,
[Your Signature]
[Your Name]
📄 Building Your Evidence File
Document Everything
Keep detailed logs of all calls (date, time, caller ID, representative name, what was said), save voicemails, screenshot caller IDs, and note emotional impact of each violation.
Record Calls Legally
Texas is a one-party consent state (TX Penal Code § 16.02) - you can legally record calls you're part of. Use call recording apps and preserve recordings as evidence.
Witness Statements
If collectors disclosed debt to third parties (family, coworkers, neighbors), get written statements with dates, what was said, and impact on your reputation.
Written Communications
Save all letters, emails, texts. Document workplace contact prohibition notice. Send cease-and-desist via certified mail and keep proof of delivery.
🚀 Professional Debt Collection Defense
Texas Debt Collection Violation Demand Letters - $125
Our Texas consumer protection attorneys specialize in FDCPA and TX Finance Code Chapter 392 cases. We draft aggressive demand letters that document violations, calculate damages, and position you for maximum settlement - often resulting in debt deletion AND cash payment.
What's Included:
- ✓ Attorney review of collection activity and violation evidence
- ✓ Legal analysis under TX Finance Code § 392 and FDCPA
- ✓ Damage calculation: statutory, actual, emotional distress
- ✓ Professional demand letter on law firm letterhead
- ✓ Debt validation challenge per FDCPA § 809
- ✓ Strategy for credit reporting deletion and litigation
Why Collectors Settle: Debt buyers often paid pennies per dollar for your debt. Facing $1,000+ statutory damages plus attorney fees worth more than the debt itself, settlement becomes economically rational.
Order Your Demand Letter - $125