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Overview

Diminished value is the loss in a vehicle's market value that occurs after it has been in an accident, even after complete repairs. Buyers pay less for vehicles with accident history, and you're entitled to compensation for this loss from the at-fault party's insurance.

Key Point: In California, you can claim diminished value from the at-fault driver's insurance company. This is separate from your property damage claim for repairs.

There are three types of diminished value:

  • Inherent Diminished Value: The automatic loss in value due to accident history, regardless of repair quality (most common claim)
  • Repair-Related Diminished Value: Loss due to visible or detectable evidence of repairs
  • Immediate Diminished Value: The difference in value before and immediately after the accident (rarely used)
Important: You can only claim diminished value from the at-fault party's insurance. If you were at fault, or if you're filing with your own insurance, diminished value claims are typically not available in California.
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Diminished Value Calculator (17c Formula)

The 17c formula is commonly used by insurance companies to calculate diminished value. While often criticized for undervaluing claims, it provides a useful starting point for negotiations.

17c Diminished Value Calculator
Enter your vehicle information to estimate diminished value
Base Loss of Value (10% of vehicle value) $0
Damage Multiplier Applied $0
Mileage Multiplier Applied $0
Estimated Diminished Value $0
Formula: Vehicle Value x 10% x Damage Multiplier x Mileage Multiplier
Note: The 17c formula often underestimates actual diminished value. Your actual claim may be worth more. Consider getting an independent appraisal for larger claims.

17c Damage Severity Multipliers

Multiplier Damage Description
1.00 Severe structural damage affecting the frame or unibody
0.75 Major damage to structure and panels requiring extensive repair
0.50 Moderate damage to body panels or components
0.25 Minor damage to outer panels or cosmetic damage
0.00 No structural damage, minor scratches or dents only

17c Mileage Multipliers

Multiplier Mileage Range
1.00 0 - 19,999 miles
0.80 20,000 - 39,999 miles
0.60 40,000 - 59,999 miles
0.40 60,000 - 79,999 miles
0.20 80,000 - 99,999 miles
0.00 100,000+ miles
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Evidence Checklist

Gather this evidence to support your diminished value claim:

Police Report

Official accident report establishing fault and damage

Pre-Accident Value Documentation

NADA, Kelley Blue Book, or Edmunds value before the accident

Repair Estimate and Invoice

Detailed breakdown of all repairs performed and costs

Photos of Damage

Before and after repair photos documenting the damage

Vehicle History Report

Carfax or AutoCheck showing the accident now on record

Diminished Value Appraisal

Professional appraisal from a certified appraiser (recommended for claims over $3,000)

Comparable Sales

Similar vehicles with and without accident history showing price difference

Mileage and Condition Records

Service records showing vehicle condition before accident

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Sample Letter

Use this template for your diminished value demand letter:

Diminished Value Demand Letter
[Your Name] [Your Address] [City, State ZIP] [Phone Number] [Email] [Date] VIA CERTIFIED MAIL - RETURN RECEIPT REQUESTED [Insurance Company Name] Claims Department [Insurance Address] [City, State ZIP] Re: Diminished Value Claim Claim Number: [Claim Number] Date of Loss: [Accident Date] Insured: [At-Fault Driver Name] Policy Number: [If Known] Claimant Vehicle: [Year Make Model] VIN: [VIN Number] Dear Claims Adjuster: I am writing to submit a claim for diminished value resulting from the automobile accident that occurred on [Date of Accident] in [City, County], California. Your insured, [At-Fault Driver Name], was determined to be at fault for this collision. ACCIDENT SUMMARY On [Date], your insured [briefly describe how accident occurred - e.g., "rear-ended my vehicle while I was stopped at a red light at the intersection of X and Y streets"]. A police report was filed (Report No. [Number]), which documents that your insured was at fault. VEHICLE INFORMATION My vehicle is a [Year] [Make] [Model] with [Mileage] miles at the time of the accident. Prior to this collision, my vehicle had no accident history and was in excellent condition. REPAIR INFORMATION My vehicle was repaired at [Body Shop Name]. The total repair cost was $[Amount], which included: - [List major repairs - e.g., "Replacement of rear bumper assembly"] - [e.g., "Repair of trunk lid"] - [e.g., "Frame straightening"] - [Other repairs] While the repairs have been completed satisfactorily, my vehicle now has a permanent accident history that will appear on vehicle history reports such as Carfax and AutoCheck. This significantly reduces its market value. DIMINISHED VALUE CALCULATION Pre-Accident Fair Market Value: $[Amount] (Based on [NADA/KBB/Edmunds] valuation dated [Date]) Using the 17c diminished value formula: - Base Loss of Value (10%): $[Amount] - Damage Severity Multiplier: [0.25-1.0] ([describe damage level]) - Mileage Multiplier: [0.0-1.0] ([state mileage range]) - Calculated Diminished Value: $[Amount] [OR, if you have a professional appraisal:] I have obtained a professional diminished value appraisal from [Appraiser Name/Company], a certified vehicle appraiser. Based on their analysis of comparable vehicles and market conditions, the diminished value of my vehicle is $[Amount]. A copy of this appraisal is enclosed. DEMAND Based on the above, I demand payment of $[Amount] for the diminished value of my vehicle. This amount is in addition to any property damage or other claims already paid or pending. Please respond to this demand within thirty (30) days. If I do not receive a satisfactory response, I will pursue all available legal remedies, including filing a lawsuit in California court to recover my damages, plus court costs and any applicable interest. I look forward to your prompt attention to this matter. Sincerely, [Your Signature] [Your Printed Name] Enclosures: - Copy of Police Report - Pre-Accident Vehicle Valuation - Repair Estimate and Invoice - Photos of Damage - Vehicle History Report (Carfax/AutoCheck) - Diminished Value Appraisal (if obtained) - Comparable Vehicle Sales (if available)
Pro Tip: Send your demand letter via certified mail with return receipt requested. This provides proof that the insurance company received your claim and starts the clock for their response.

Next Steps

Follow these steps to pursue your diminished value claim:

1. Wait for Repairs to Complete

You should file your diminished value claim after repairs are complete:

  • Ensure all repairs are finished and documented
  • Get a final repair invoice showing total costs
  • Verify the accident is now on Carfax/AutoCheck
  • Take photos of the repaired vehicle
2. Document Your Vehicle's Value

Establish the pre-accident value:

  • Get NADA, KBB, and Edmunds valuations
  • Note exact mileage at time of accident
  • Document vehicle condition (options, maintenance)
  • Research comparable sales in your area
3. Calculate or Appraise Diminished Value

Determine the amount of your claim:

  • Use the 17c calculator above as a starting point
  • For claims over $3,000, consider a professional appraisal ($100-$400)
  • Research similar vehicles with/without accident history
  • Professional appraisals carry more weight with insurers
4. Submit Your Demand Letter

File your claim with the at-fault party's insurer:

  • Send via certified mail with return receipt
  • Include all supporting documentation
  • Keep copies of everything you send
  • Set a 30-day deadline for response
5. Negotiate or Escalate

If the insurer denies or lowballs your claim:

  • Request written denial with specific reasons
  • Counter with additional evidence
  • File complaint with CA Department of Insurance
  • Consider small claims court (up to $10,000)
  • Consult an attorney for larger claims
Common Insurance Tactics: Insurers may claim diminished value doesn't exist, offer a lowball amount, or delay indefinitely. Don't accept their first offer - negotiate based on your documentation.

Need Help With Your Diminished Value Claim?

An attorney can help you recover the full value of your claim, especially for significant losses.