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Wire Transfer Problem — Shopify froze my payments

Started by help_me_employee_IL · Apr 24, 2025 · 1,794 views · 18 replies
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
HM
help_me_employee_IL OP

Quick background on my situation — any input appreciated.

Shopify froze my payments. I've been dealing with this for about 7 weeks now and the situation isn't improving.

The amount being held/disputed is approximately $47,041. I have tried contacting their legal department 8 times with no resolution.

What are the risks if I pursue this? What's the likely timeline?

HM
help_me_tenant_IL

NAL, but from what I've read, you should check your state's specific laws. That said, definitely get a lawyer to look at the specifics.

AC
anon_contractor_GA

NAL, but from what I've read, you should file a complaint. That said, definitely get a lawyer to look at the specifics.

CS
confused_seller_question

I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.

TL
Mod_TermsLaw Moderator

Licensed attorney — a few thoughts. Here's my take on the legal issues.

The legal framework here involves both federal and state law. At the federal level, the EFTA. Your state may provide additional protections.

Before taking legal action, consider sending a formal demand letter. In many cases, this alone resolves the issue.

HM
help_me_freelancer_question

Have you tried reaching out to your state's labor board? They sometimes have free resources or mediation services.

TB
throwaway_business_owner_2026

Have you tried reaching out to your state's legal aid society? They sometimes have free resources or mediation services.

RE
RemoteWorker_EU

I went through almost the exact same thing.

In my case, it took about 3-6 months to resolve. The key was having everything documented.

PN
Photographer_NYC

I've seen this play out several times in my field.

What worked for me was having everything documented. It took 3-6 months but was worth it.

AR
anon_renter_2026

I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.

FK
FreelancerKate

Been there. Here's what I learned.

The biggest mistake people make in this situation is filing with the appropriate government agency. I'd recommend gathering evidence first instead.

NH
newbie_homeowner_today

Have you tried reaching out to your state's attorney general? They sometimes have free resources or mediation services.

NL
NursePractitioner_LA

Been there. Here's what I learned.

What worked for me was having everything documented. It took 3-6 months but was worth it.

GL
GigWorker_LA

Been there. Here's what I learned.

In my case, it took about 1-3 months to resolve. The key was escalating to a supervisor/manager.

FC
frustrated_creator_help

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

DS
DevOps_Seattle

Not a lawyer, but I have direct experience with this.

I ended up escalating to a supervisor/manager, which cost about $1-3 but saved me a lot more in the long run.

AC
anon_creator_today

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

NL
NursePractitioner_LA

Been there. Here's what I learned.

What worked for me was having everything documented. It took 3-6 months but was worth it.

NS
newbie_seller_question

I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.

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