Wire Transfer Problem: GoFundMe frozen campaign funds

I publish illustrative scenarios prepared by my practice. All participants and conversations are fictional. The fictional posts are not posts by real users, accounts of client experiences, or reports of actual results.

Illustrative scenario prepared by my practice.

For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.

Hypothetical question

Sorry for the wall of text. Looking for advice on a legal issue. Here's what happened.

GoFundMe frozen campaign funds. I've been dealing with this for about 2 months now and the situation isn't improving.

The amount being held/disputed is approximately $4,659. I have tried contacting customer support 5 times with no resolution.

Do I have a strong case? What should my next steps be?

Illustrative response

The key with frozen funds is to provide exactly what they ask for and nothing more. Over-explaining or providing unsolicited documents can actually delay the review process.

Wire Transfer Problem: GoFundMe frozen campaign funds

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