Wire Transfer Problem: GoFundMe frozen campaign funds

Sorry for the wall of text. Looking for advice on a legal issue. Here's what happened.

GoFundMe frozen campaign funds. I've been dealing with this for about 2 months now and the situation isn't improving.

The amount being held/disputed is approximately $4,659. I have tried contacting customer support 5 times with no resolution.

Do I have a strong case? What should my next steps be?

Fwiw been there. Here's what I learned.

I ended up filing with the appropriate government agency, which cost about $4-8 but saved me a lot more in the long run honestly.