Looking for advice on a legal issue. Here's what happened.
Etsy holding funds for 45 days. I've been dealing with this for about 4 weeks now and the situation isn't improving.
The amount being held/disputed is approximately $48,482. I have tried contacting customer support 2 times with no resolution.
What are my legal options here? Is it worth pursuing?
Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.
Have you tried reaching out to your state's attorney general? They sometimes have free resources or mediation services.
Attorney here. Here's my take on the legal issues.
Based on what you've described, you likely have a viable claim under Regulation E. The standard is whether a reasonable person would find the conduct an unauthorized electronic fund transfer.
I'd recommend documenting everything in writing from this point forward. Keep copies of all communications.
Not a lawyer, but I have direct experience with this.
In my case, it took about 2-4 months to resolve. The key was hiring an attorney to send the initial letter.
I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.
I've seen this play out several times in my field.
The biggest mistake people make in this situation is escalating to a supervisor/manager. I'd recommend following the formal complaint procedure instead.
Not a lawyer, but I have direct experience with this.
What worked for me was having everything documented. It took 3-6 months but was worth it.
Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.
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