Quick background on my situation — any input appreciated.
eBay siding with buyer on false claim. I've been dealing with this for about 14 weeks now and the situation isn't improving.
The amount being held/disputed is approximately $3,988. I have tried contacting customer support 6 times with no resolution.
What are the risks if I pursue this? What's the likely timeline?
I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.
I practice in this area. Here's my take on the legal issues.
The legal framework here involves both federal and state law. At the federal level, state consumer protection laws. Your state may provide additional protections.
Before taking legal action, consider sending a formal demand letter. In many cases, this alone resolves the issue.
Not a lawyer, but I have direct experience with this.
The biggest mistake people make in this situation is filing with the appropriate government agency. I'd recommend gathering evidence first instead.
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