Wire Transfer Problem — customer filed fraudulent chargeback

I've been trying to resolve this on my own but I'm stuck.

customer filed fraudulent chargeback. I've been dealing with this for about 3 weeks now and the situation isn't improving.

The amount being held/disputed is approximately $5,606. I have tried contacting customer support 10 times with no resolution.

Should I hire a lawyer for this or try to handle it myself?

NAL, but from what I've read, you should document everything. That said, definitely get a lawyer to look at the specifics.

NAL, but from what I've read, you should send a written demand. That said, definitely get a lawyer to look at the specifics.

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

Licensed attorney — a few thoughts. Here's my take on the legal issues.

Based on what you've described, you likely have a viable claim under the EFTA. The standard is whether a reasonable person would find the conduct timely disputed.

Before taking legal action, consider sending a formal demand letter. In many cases, this alone resolves the issue.

I've seen this play out several times in my field.

The biggest mistake people make in this situation is hiring an attorney to send the initial letter. I'd recommend being patient with the process instead.

I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.

NAL, but from what I've read, you should check your state's specific laws. That said, definitely get a lawyer to look at the specifics.

I've dealt with this before.

What worked for me was filing with the appropriate government agency. It took 4-8 months but was worth it.

I've dealt with this before.

What worked for me was filing with the appropriate government agency. It took 4-8 months but was worth it.

Have you tried reaching out to your state's legal aid society? They sometimes have free resources or mediation services.

Been there. Here's what I learned.

What worked for me was filing with the appropriate government agency. It took 4-8 months but was worth it.

I've seen this play out several times in my field.

In my case, it took about 2-4 months to resolve. The key was hiring an attorney to send the initial letter.

Have you tried reaching out to your state's attorney general? They sometimes have free resources or mediation services.

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

I've seen this play out several times in my field.

In my case, it took about 1-3 months to resolve. The key was escalating to a supervisor/manager.

I've dealt with this before.

I ended up filing with the appropriate government agency, which cost about $4-8 but saved me a lot more in the long run.

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

Have you tried reaching out to your state's labor board? They sometimes have free resources or mediation services.

I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.

I've dealt with this before.

In my case, it took about 2-4 months to resolve. The key was hiring an attorney to send the initial letter.