aCH payment reversed after goods shipped — any advice?

I publish illustrative scenarios prepared by my practice. All participants and conversations are fictional. The fictional posts are not posts by real users, accounts of client experiences, or reports of actual results.

Illustrative scenario prepared by my practice.

For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.

Hypothetical question

Looking for advice on a legal issue. Here's what happened.

ACH payment reversed after goods shipped. I've been dealing with this for about 16 weeks now and the situation isn't improving.

The amount being held/disputed is approximately $39,507. I have tried contacting their legal department 6 times with no resolution.

Am I overthinking this or is this a real legal issue worth pursuing?

Illustrative response

Thread bookmark. Coming back to this later. Currently dealing with a similar issue and will share my experience once it's resolved.

Illustrative response

This is exactly why I started documenting everything from day one.

aCH payment reversed after goods shipped — any advice?

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