Private members-only forum

Product Warranty Dispute: subscription impossible to cancel

Started by Sean_O_19 · May 31, 2024 · 838 views · 2 replies
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
SO
Sean_O_19 OP

Looking for advice on a legal issue. Here's what happened.

subscription impossible to cancel. I've been dealing with this for about 13 months now and the situation isn't improving.

The contract was signed 23 months ago. I am not sure I have the original signed copy. The total amount in dispute is approximately $137,000.

Has anyone been through something similar? What worked for you?

RL
rebecca_l_2 Attorney

I've handled similar cases. Here's my take on the legal issues.

Based on what you've described, you likely have a viable claim under common law contract principles. The standard is whether a reasonable person would find the conduct unconscionable.

I'd recommend documenting everything in writing from this point forward. Keep copies of all communications.

IA
ian_99_30

Ok so this happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.