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Product Warranty Dispute — scope creep with no amendment

Started by newbie_driver_OH · Mar 6, 2022 · 4,500 views · 6 replies
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
ND
newbie_driver_OH OP

I've been trying to resolve this on my own but I'm stuck.

scope creep with no amendment. I've been dealing with this for about 13 weeks now and the situation isn't improving.

The contract was signed 12 months ago. I have a copy of the original agreement. The total amount in dispute is approximately $112,000.

Am I overthinking this or is this a real legal issue worth pursuing?

CA
CorpCounsel_Amy

Not a lawyer, but I have direct experience with this.

The biggest mistake people make in this situation is filing with the appropriate government agency. I'd recommend gathering evidence first instead.

PN
Photographer_NYC

Been there. Here's what I learned.

The biggest mistake people make in this situation is escalating to a supervisor/manager. I'd recommend following the formal complaint procedure instead.

NB
newbie_business_owner_CA

NAL, but from what I've read, you should document everything. That said, definitely get a lawyer to look at the specifics.

SA
seeking_advice_trader_CA

I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.

REI
RealEstateInvestor_TX Contributor

For anyone overwhelmed by the legal process: break it into steps. (1) Gather all documents, (2) Write a timeline of events, (3) Research applicable laws, (4) Send a demand letter, (5) If no response, escalate to regulatory complaint or court. You don't have to do everything at once.