Product Warranty Dispute - franchise agreement hidden fees

Sorry for the wall of text. Idk but looking for advice on a legal issue. Here's what happened.

franchise agreement hidden fees. I've been dealing with this for about 9 months now and the situation isn't improving.

Should I hire a lawyer for this or try to handle it myself?

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long lol.