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Product Warranty Dispute — auto-renewal trapped me in 3-year deal

Started by LandlordTom_TX · Nov 2, 2023 · 2,952 views · 22 replies
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
LT
LandlordTom_TX OP

I'm in a difficult situation and trying to figure out my next steps.

auto-renewal trapped me in 3-year deal. I've been dealing with this for about 8 weeks now and the situation isn't improving.

The contract was signed 4 months ago. I have a copy of the original agreement. The total amount in dispute is approximately $34,000.

Has anyone been through something similar? What worked for you?

PN
Photographer_NYC

I've dealt with this before.

What worked for me was hiring an attorney to send the initial letter. It took 2-4 months but was worth it.

AF
asking_for_friend_homeowner_2026

NAL, but from what I've read, you should check your state's specific laws. That said, definitely get a lawyer to look at the specifics.

AF
asking_for_friend_buyer_today

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

NH
need_help_renter_OH

Have you tried reaching out to your state's legal aid society? They sometimes have free resources or mediation services.

CA
CorpCounsel_Amy

Been there. Here's what I learned.

What worked for me was escalating to a supervisor/manager. It took 1-3 months but was worth it.

OD
OpenSourceLawyer_Dan

I've seen this play out several times in my field.

The biggest mistake people make in this situation is hiring an attorney to send the initial letter. I'd recommend being patient with the process instead.

DI
desperate_investor_TX

Have you tried reaching out to your state's attorney general? They sometimes have free resources or mediation services.

GL
GigWorker_LA

Not a lawyer, but I have direct experience with this.

The biggest mistake people make in this situation is filing with the appropriate government agency. I'd recommend gathering evidence first instead.

DS
desperate_student_IL

NAL, but from what I've read, you should send a written demand. That said, definitely get a lawyer to look at the specifics.

SA
seeking_advice_employee_advice

Following this thread — I'm in a very similar situation. Would love to hear how it turns out.

CA
ConsumerAdvocate

Been there. Here's what I learned.

The biggest mistake people make in this situation is hiring an attorney to send the initial letter. I'd recommend being patient with the process instead.

CM
ContractorMike_CA

I went through almost the exact same thing.

What worked for me was having everything documented. It took 3-6 months but was worth it.

CP
ContractLaw_Priya Attorney

Attorney here. Here's my take on the legal issues.

There are several legal theories that could apply here. The strongest is probably UCC Article 2, which requires showing a material breach.

The practical consideration here is cost vs. potential recovery. For disputes under $10K, small claims court is often the best route.

SA
seeking_advice_employee_2024

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

SM
SeniorDevMike_PDX

Not a lawyer, but I have direct experience with this.

What worked for me was escalating to a supervisor/manager. It took 1-3 months but was worth it.

RE
RemoteWorker_EU

Been there. Here's what I learned.

I ended up escalating to a supervisor/manager, which cost about $1-3 but saved me a lot more in the long run.

JC
just_curious_worker_2022

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

CT
CryptoTrader_2023

I've dealt with this before.

The biggest mistake people make in this situation is filing with the appropriate government agency. I'd recommend gathering evidence first instead.

TR
TruckerRights_OH

Not a lawyer, but I have direct experience with this.

In my case, it took about 3-6 months to resolve. The key was having everything documented.

NH
need_help_freelancer_CA

I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.

DS
DevOps_Seattle

I've dealt with this before.

I ended up filing with the appropriate government agency, which cost about $4-8 but saved me a lot more in the long run.

RM
RestaurantOwner_Miami

I've dealt with this before.

In my case, it took about 4-8 months to resolve. The key was filing with the appropriate government agency.

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