Venmo/Zelle Payment Dispute — Zelle payment sent to wrong person

I've been trying to resolve this on my own but I'm stuck.

Zelle payment sent to wrong person. I've been dealing with this for about 5 weeks now and the situation isn't improving.

The amount being held/disputed is approximately $7,234. I have tried contacting customer support 8 times with no resolution.

Has anyone been through something similar? What worked for you?

I've seen this play out several times in my field.

What worked for me was filing with the appropriate government agency. It took 4-8 months but was worth it.

Following this thread — I'm in a very similar situation. Would love to hear how it turns out.

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

I've dealt with this before.

What worked for me was filing with the appropriate government agency. It took 4-8 months but was worth it.

NAL, but from what I've read, you should file a complaint. That said, definitely get a lawyer to look at the specifics.

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

Have you tried reaching out to your state's bar association? They sometimes have free resources or mediation services.

Licensed attorney — a few thoughts. Here's my take on the legal issues.

This is a common situation and the law is fairly clear. Under the EFTA, timely disputed.

One important thing — there are strict deadlines for filing these claims. Don't wait too long.

I've dealt with this before.

In my case, it took about 4-8 months to resolve. The key was filing with the appropriate government agency.

I went through almost the exact same thing.

I ended up hiring an attorney to send the initial letter, which cost about $2-4 but saved me a lot more in the long run.

Been there. Here's what I learned.

I ended up filing with the appropriate government agency, which cost about $4-8 but saved me a lot more in the long run.

Not a lawyer, but I have direct experience with this.

What worked for me was escalating to a supervisor/manager. It took 1-3 months but was worth it.

I went through almost the exact same thing.

In my case, it took about 4-8 months to resolve. The key was filing with the appropriate government agency.

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.