Venmo/Zelle Payment Dispute — Stripe holding $15K for 90 days

Started by help_me_buyer_OH · Mar 6, 2024 · 316 views · 2 replies

For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.

help_me_buyer_OH OP Mar 6, 2024

Looking for advice on a legal issue. Here's what happened.

Stripe holding $15K for 90 days. I've been dealing with this for about 15 months now and the situation isn't improving.

The amount being held/disputed is approximately $22,866. I have tried contacting their legal department 7 times with no resolution.

Has anyone been through something similar? What worked for you?

help_me_business_owner_legal Mar 11, 2024

Have you tried reaching out to your state's legal aid society? They sometimes have free resources or mediation services.

OpenSourceLawyer_Dan Mar 7, 2024

Been there. Here's what I learned.

The biggest mistake people make in this situation is escalating to a supervisor/manager. I'd recommend following the formal complaint procedure instead.

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