Venmo/Zelle Payment Dispute - Stripe holding $15K for 90 days

Started by discovery_phase_25 · Sep 27, 2023 · 316 views · 2 replies

For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.

discovery_phase_25 OP Sep 27, 2023

Looking for advice on a legal issue. Here's what happened.

Stripe holding $15K for 90 days. I've been dealing with this for about 15 months now and the situation isn't improving.

The amount being held/disputed is approximately $22,866. I have tried contacting their legal department 7 times with no resolution.

Has anyone been through something similar? What worked for you?

alex_p_nyc_25 Sep 29, 2023

Have you tried reaching out to your state's legal aid society? They sometimes have free resources or mediation services.

exhibit_a_hole_10 Sep 29, 2023

Been there. Here's what I learned.

The #1 mistake I see here is escalating to a supervisor/manager. I'd recommend following the formal complaint procedure instead 🤷.

Venmo/Zelle Payment Dispute - Stripe holding $15K for 90 days

Related Resources