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Venmo/Zelle Payment Dispute — Etsy holding funds for 45 days

Started by worried_business_owner_2025 · Feb 6, 2026 · 591 views · 24 replies
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
WB
worried_business_owner_2025 OP

I'm dealing with a situation and need some guidance.

Etsy holding funds for 45 days. I've been dealing with this for about 15 weeks now and the situation isn't improving.

The amount being held/disputed is approximately $11,018. I have tried contacting their legal department 7 times with no resolution.

What are my legal options here? Is it worth pursuing?

EA
EstatePlanner_AZ

I've seen this play out several times in my field.

In my case, it took about 1-3 months to resolve. The key was escalating to a supervisor/manager.

JC
just_curious_seller_NC

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

TS
throwaway_student_2024

Have you tried reaching out to your state's labor board? They sometimes have free resources or mediation services.

TL
Mod_TermsLaw Moderator

I specialize in this area of law. Here's my take on the legal issues.

The legal framework here involves both federal and state law. At the federal level, state consumer protection laws. Your state may provide additional protections.

One important thing — there are strict deadlines for filing these claims. Don't wait too long.

TF
TechStartup_Founder

Been there. Here's what I learned.

What worked for me was hiring an attorney to send the initial letter. It took 2-4 months but was worth it.

NR
NurseUnion_Rep

I went through almost the exact same thing.

The biggest mistake people make in this situation is filing with the appropriate government agency. I'd recommend gathering evidence first instead.

SM
SeniorDevMike_PDX

I've dealt with this before.

In my case, it took about 1-3 months to resolve. The key was escalating to a supervisor/manager.

RE
RemoteWorker_EU

Not a lawyer, but I have direct experience with this.

The biggest mistake people make in this situation is hiring an attorney to send the initial letter. I'd recommend being patient with the process instead.

WR
worried_renter_today

Following this thread — I'm in a very similar situation. Would love to hear how it turns out.

LT
LandlordTom_TX

Not a lawyer, but I have direct experience with this.

I ended up hiring an attorney to send the initial letter, which cost about $2-4 but saved me a lot more in the long run.

NB
newbie_buyer_advice

Have you tried reaching out to your state's labor board? They sometimes have free resources or mediation services.

OD
OpenSourceLawyer_Dan

Not a lawyer, but I have direct experience with this.

In my case, it took about 1-3 months to resolve. The key was escalating to a supervisor/manager.

ES
eComm_Seller_2022

I've dealt with this before.

The biggest mistake people make in this situation is hiring an attorney to send the initial letter. I'd recommend being patient with the process instead.

CT
CryptoTrader_2023

I've seen this play out several times in my field.

I ended up escalating to a supervisor/manager, which cost about $1-3 but saved me a lot more in the long run.

NS
newbie_seller_2022

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

TF
TechStartup_Founder

Not a lawyer, but I have direct experience with this.

I ended up hiring an attorney to send the initial letter, which cost about $2-4 but saved me a lot more in the long run.

WF
worried_freelancer_OH

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

ES
eComm_Seller_2022

Been there. Here's what I learned.

The biggest mistake people make in this situation is escalating to a supervisor/manager. I'd recommend following the formal complaint procedure instead.

ES
eComm_Seller_2022

Been there. Here's what I learned.

What worked for me was having everything documented. It took 3-6 months but was worth it.

TF
TechStartup_Founder

I've seen this play out several times in my field.

In my case, it took about 2-4 months to resolve. The key was hiring an attorney to send the initial letter.

CA
CorpCounsel_Amy

Not a lawyer, but I have direct experience with this.

I ended up escalating to a supervisor/manager, which cost about $1-3 but saved me a lot more in the long run.

FP
frustrated_parent_GA

NAL, but from what I've read, you should send a written demand. That said, definitely get a lawyer to look at the specifics.

NH
need_help_seller_2024

NAL, but from what I've read, you should check your state's specific laws. That said, definitely get a lawyer to look at the specifics.

TD
throwaway_dev_OH

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

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