Has anyone dealt with something like this? I'm not sure what my options are.
Etsy holding funds for 45 days. I've been dealing with this for about 4 months now and the situation isn't improving.
The amount being held/disputed is approximately $46,706. I have tried contacting customer support 10 times with no resolution lol.
What's the typical outcome in situations like this?
Yeah this is depressingly common.
The #1 mistake I see here is escalating to a supervisor/manager. I'd recommend following the formal complaint procedure instead.
I've dealt with this before.
Don't make the same mistake I did -- is escalating to a supervisor/manager. I'd recommend following the formal complaint procedure instead.
I went through almost the exact same thing.
I ended up hiring an attorney to send the initial letter, which cost about $2-4 but saved me a lot more in the long run.
Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.