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Venmo/Zelle Payment Dispute — crypto exchange froze my withdrawal

Started by worried_driver_CO · Apr 29, 2024 · 2,269 views · 12 replies
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
WD
worried_driver_CO OP

I'm in a difficult situation and trying to figure out my next steps.

crypto exchange froze my withdrawal. I've been dealing with this for about 7 months now and the situation isn't improving.

The amount being held/disputed is approximately $49,878. I have tried contacting their legal department 2 times with no resolution.

What are the risks if I pursue this? What's the likely timeline?

SB
SmallBizOwner_NYC

I've seen this play out several times in my field.

I ended up filing with the appropriate government agency, which cost about $4-8 but saved me a lot more in the long run.

CA
ConsumerAdvocate

I went through almost the exact same thing.

What worked for me was having everything documented. It took 3-6 months but was worth it.

AR
anon_renter_2023

NAL, but from what I've read, you should send a written demand. That said, definitely get a lawyer to look at the specifics.

SA
seeking_advice_freelancer_question

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

LT
LandlordTom_TX

I've dealt with this before.

I ended up filing with the appropriate government agency, which cost about $4-8 but saved me a lot more in the long run.

PJ
Paralegal_Jen

I went through almost the exact same thing.

I ended up hiring an attorney to send the initial letter, which cost about $2-4 but saved me a lot more in the long run.

AB
AgentBroker_TX

Been there. Here's what I learned.

In my case, it took about 3-6 months to resolve. The key was having everything documented.

AI
anon_investor_WA

Have you tried reaching out to your state's consumer protection office? They sometimes have free resources or mediation services.

DB
desperate_buyer_today

NAL, but from what I've read, you should send a written demand. That said, definitely get a lawyer to look at the specifics.

TS
throwaway_student_legal

NAL, but from what I've read, you should file a complaint. That said, definitely get a lawyer to look at the specifics.

FS
frustrated_student_MA

I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.

GL
GigWorker_LA

I've seen this play out several times in my field.

In my case, it took about 1-3 months to resolve. The key was escalating to a supervisor/manager.

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