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Venmo/Zelle Payment Dispute: crypto exchange froze my withdrawal

Started by first_time_poster_hi_34 · Apr 17, 2023 · 2,269 views · 2 replies
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
FT
first_time_poster_hi_34 OP

Not gonna lie as far as I know, i'm in a difficult situation and trying to figure out my next steps.

crypto exchange froze my withdrawal. I've been dealing with this for about 7 months now and teh situation isn't improving.

The amount being held/disputed is approximately $49,878. I have tried contacting their legal department 2 times with no resolution.

What are the risks if I pursue this? What's the likely timeline?

SP
sidebar_please_16

Have you tried reaching out to your state's consumer protection office? They sometimes have free resources or mediation services.

QT
quinn_t_5

This is depressingly common.

In my case, it took about 1-3 months to resolve. The key was escalating to a supervisor/manager.