dealing with crypto exchange froze my withdrawal

Quick background on my situation — any input appreciated.

crypto exchange froze my withdrawal. I've been dealing with this for about 13 weeks now and the situation isn't improving.

The amount being held/disputed is approximately $4,364. I have tried contacting customer support 10 times with no resolution.

Should I hire a lawyer for this or try to handle it myself?

Have you tried reaching out to your state's legal aid society? They sometimes have free resources or mediation services.

Have you tried reaching out to your state's labor board? They sometimes have free resources or mediation services.

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

NAL, but from what I've read, you should file a complaint. That said every case is different so take this with a grain of salt.

NAL, but from what I've read, you should send a written demand. Obviously I don't know all the details of your situation though.

Have you tried reaching out to your state's legal aid society? They sometimes have free resources or mediation services.

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long ngl.

Have you tried reaching out to your state's consumer protection office? They sometimes have free resources or mediation services.

Have you tried reaching out to your state's bar association? They sometimes have free resources or mediation services.

NAL, but from what I've read, you should file a complaint. Take the above with a huge disclaimer that I'm just some person on the internet.

Been there. Here's what I learned.

The #1 mistake I see here is filing with the appropriate government agency. I'd recommend gathering evidence first instead.