Venmo/Zelle Payment Dispute — bank won't reverse wire transfer

Quick background on my situation — any input appreciated.

bank won't reverse wire transfer. I've been dealing with this for about 5 months now and the situation isn't improving.

The amount being held/disputed is approximately $11,669. I have tried contacting their legal department 7 times with no resolution.

Has anyone been through something similar? What worked for you?

Have you tried reaching out to your state's bar association? They sometimes have free resources or mediation services.

Following this thread — I'm in a very similar situation. Would love to hear how it turns out.

NAL, but from what I've read, you should check your state's specific laws. That said, definitely get a lawyer to look at the specifics.

I specialize in this area of law. Here's my take on the legal issues.

Based on what you've described, you likely have a viable claim under Regulation E. The standard is whether a reasonable person would find the conduct an unauthorized electronic fund transfer.

You should consult with a local attorney who handles these cases. Many offer free initial consultations.

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

Been there. Here's what I learned.

In my case, it took about 4-8 months to resolve. The key was filing with the appropriate government agency.

I've dealt with this before.

In my case, it took about 3-6 months to resolve. The key was having everything documented.

I've dealt with this before.

In my case, it took about 2-4 months to resolve. The key was hiring an attorney to send the initial letter.

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

Not a lawyer, but I have direct experience with this.

What worked for me was having everything documented. It took 3-6 months but was worth it.

I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.

I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.

I've seen this play out several times in my field.

What worked for me was filing with the appropriate government agency. It took 4-8 months but was worth it.

NAL, but from what I've read, you should send a written demand. That said, definitely get a lawyer to look at the specifics.

I've seen this play out several times in my field.

I ended up escalating to a supervisor/manager, which cost about $1-3 but saved me a lot more in the long run.

Been there. Here's what I learned.

The biggest mistake people make in this situation is filing with the appropriate government agency. I'd recommend gathering evidence first instead.

Been there. Here's what I learned.

The biggest mistake people make in this situation is escalating to a supervisor/manager. I'd recommend following the formal complaint procedure instead.

Have you tried reaching out to your state's legal aid society? They sometimes have free resources or mediation services.