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Venmo/Zelle Payment Dispute — Apple Pay dispute with merchant

Started by frustrated_employee_2023 · Mar 6, 2025 · 1,372 views · 8 replies
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
FE
frustrated_employee_2023 OP

Looking for advice on a legal issue. Here's what happened.

Apple Pay dispute with merchant. I've been dealing with this for about 14 weeks now and the situation isn't improving.

The amount being held/disputed is approximately $14,839. I have tried contacting their legal department 4 times with no resolution.

What's the typical outcome in situations like this?

JC
just_curious_contractor_2022

NAL, but from what I've read, you should send a written demand. That said, definitely get a lawyer to look at the specifics.

FK
FreelancerKate

Not a lawyer, but I have direct experience with this.

In my case, it took about 3-6 months to resolve. The key was having everything documented.

NF
newbie_freelancer_2026

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

NT
newbie_trader_question

Have you tried reaching out to your state's bar association? They sometimes have free resources or mediation services.

TL
Mod_TermsLaw Moderator

I specialize in this area of law. Here's my take on the legal issues.

The key question is whether the applicable statute of limitations has run. Depending on your jurisdiction, you typically have state consumer protection laws years for this type of claim.

You should consult with a local attorney who handles these cases. Many offer free initial consultations.

FC
frustrated_creator_NY

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

JC
just_curious_seller_FL

Following this thread — I'm in a very similar situation. Would love to hear how it turns out.

WD
worried_dev_2023

NAL, but from what I've read, you should send a written demand. That said, definitely get a lawyer to look at the specifics.

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