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Venmo Flagged My Business Payments and Froze $6K

Started by venmo_biz_frozen · Oct 26, 2025 · 9 replies
For informational purposes only. This is not legal advice.
VB
venmo_biz_frozenOP

Looking for advice on this situation. Venmo Flagged My Business Payments and Froze $6K Any guidance would be greatly appreciated.

Details: I'm in a situation where I need to understand my legal options. Has anyone dealt with something similar?

AI
Amanda_IPLawAttorney

This happened to me with a different processor. The demand letter approach works — cite their Terms of Service provisions about timely disbursement and threaten arbitration. Most processors settle to avoid the cost.

PM
panic_mode_founder

File a complaint with the CFPB immediately. Payment processors and banks respond much faster to regulatory complaints than to customer service tickets. I've seen $20K holds released within a week after a CFPB complaint.

FT
frustrated_tenant_sf

Keep in mind that payment processor disputes are governed by the contract you signed, not consumer protection law (since you're a merchant). Read your merchant agreement carefully for the dispute resolution process.

MI
MarkLegal_IPAttorney

File a complaint with the CFPB immediately. Payment processors and banks respond much faster to regulatory complaints than to customer service tickets. I've seen $20K holds released within a week after a CFPB complaint.

WO
waiting_on_wages

File a complaint with the CFPB immediately. Payment processors and banks respond much faster to regulatory complaints than to customer service tickets. I've seen $20K holds released within a week after a CFPB complaint.

FT
frustrated_tenant_sf

File a complaint with the CFPB immediately. Payment processors and banks respond much faster to regulatory complaints than to customer service tickets. I've seen $20K holds released within a week after a CFPB complaint.

DE
DianaR_EmpLawAttorney

For anyone in this situation: don't rely on a single payment processor. Always have a backup processor ready to go. Diversification isn't just for investments.

KM
KellyMartinez_ModModerator

Good discussion. Tagging this for the resource library.

VB
venmo_biz_frozenOP

Update: Thanks everyone for the guidance. I consulted with an attorney and we're moving forward. The advice here helped me understand what questions to ask and what to expect. Will update when there's a resolution.

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