Need help understanding real estate agent dual agency conflict

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Illustrative scenario prepared by my practice.
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
Hypothetical question

Looking for advice on a legal issue in Massachusetts. Here's what happened.

real estate agent dual agency conflict. I've been dealing with this for about 7 months now and the situation isn't improving.

I have been in this property for 7 years. My monthly rent is $919. I have a written lease.

What are the risks if I pursue this? What's the likely timeline?

Illustrative response

Here's my take on the legal issues.

This is a common situation and the law is fairly clear. Under the implied warranty of habitability, uninhabitable.

I'd recommend documenting everything in writing from this point forward. Keep copies of all communications.

Illustrative response

Classic scenario honestly.

The #1 mistake I see here is escalating to a supervisor/manager. I'd recommend following the formal complaint procedure instead.

Illustrative response

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

Illustrative response

NAL, but from what I've read, you should document everything. Your mileage may vary depending on the specifics.