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Need help understanding real estate agent dual agency conflict

Started by Emily_S_10 · Dec 20, 2025 · 2,112 views · 6 replies
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
ES
Emily_S_10 OP

Looking for advice on a legal issue in Massachusetts. Here's what happened.

real estate agent dual agency conflict. I've been dealing with this for about 7 months now and the situation isn't improving.

I have been in this property for 7 years. My monthly rent is $919. I have a written lease.

What are the risks if I pursue this? What's the likely timeline?

SE
SecurityConsultant_11 Attorney

I've handled similar cases. Here's my take on the legal issues.

This is a common situation and the law is fairly clear. Under the implied warranty of habitability, uninhabitable.

I'd recommend documenting everything in writing from this point forward. Keep copies of all communications.

ST
startuplife_13

Classic scenario honestly.

The #1 mistake I see here is escalating to a supervisor/manager. I'd recommend following the formal complaint procedure instead.

JC
jchen92_13

I mean been there. Here's what I learned.

What worked for me was filing with the appropriate government agency. It took 4-8 months but was worth it lol.

AP
alex_p_nyc_20

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

JN
404_justice_not_found_16

NAL, but from what I've read, you should document everything. Your mileage may vary depending on the specifics.

LP
laura.p_3

I went through almost the exact same thing.

I ended up filing with the appropriate government agency, which cost about $4-8 but saved me a lot more in the long run.