Auto-Renewal Subscription Trap: warranty claim denied on technicality

I publish illustrative scenarios prepared by my practice. All participants and conversations are fictional. The fictional posts are not posts by real users, accounts of client experiences, or reports of actual results.

Illustrative scenario prepared by my practice.

For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.

Hypothetical question

EDIT: added more context below. Idk but i'm in a difficult situation and trying to figure out my next steps.

warranty claim denied on technicality. I've been dealing with this for about 12 weeks now and the situation isn't improving.

The contract was signed 17 months ago. I am not sure I have the original signed copy. The total amount in dispute is approximately $59,000.

Am I overthinking this or is this a real legal issue worth pursuing?

Illustrative response

Have you tried reaching out to your state's attorney general? They sometimes have free resources or mediation services.

Auto-Renewal Subscription Trap: warranty claim denied on technicality

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