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Auto-Renewal Subscription Trap — subscription impossible to cancel

Started by worried_driver_advice · Sep 12, 2024 · 1,838 views · 8 replies
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
WD
worried_driver_advice OP

Looking for advice on a legal issue. Here's what happened.

subscription impossible to cancel. I've been dealing with this for about 3 weeks now and the situation isn't improving.

The contract was signed 15 months ago. I am not sure I have the original signed copy. The total amount in dispute is approximately $78,000.

What's the typical outcome in situations like this?

DC
desperate_creator_2025

Following this thread — I'm in a very similar situation. Would love to hear how it turns out.

OD
OpenSourceLawyer_Dan

I've dealt with this before.

What worked for me was filing with the appropriate government agency. It took 4-8 months but was worth it.

TL
Mod_TermsLaw Moderator

I practice in this area. Here's my take on the legal issues.

Based on what you've described, you likely have a viable claim under UCC Article 2. The standard is whether a reasonable person would find the conduct a material breach.

One important thing — there are strict deadlines for filing these claims. Don't wait too long.

NI
newbie_investor_help

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

NR
NurseUnion_Rep

I went through almost the exact same thing.

I ended up filing with the appropriate government agency, which cost about $4-8 but saved me a lot more in the long run.

LP
LandlordProblems Verified Attorney

Just consulted with an attorney about my case. The initial consultation was free and they took it on contingency (no upfront cost, they take a percentage of the recovery). If your case has strong merits, many attorneys will work on contingency.

CGQ
CapGains_Question Business Owner

Quick update on my situation: filed a complaint with the state attorney general's office and got a response within 10 days. They opened an investigation and the company suddenly became very cooperative. Sometimes regulatory pressure works faster than litigation.