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Auto-Renewal Subscription Trap — subscription impossible to cancel

Started by frustrated_tenant_WA · Nov 12, 2025 · 1,746 views · 19 replies
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
FT
frustrated_tenant_WA OP

Has anyone dealt with something like this? I'm not sure what my options are.

subscription impossible to cancel. I've been dealing with this for about 9 weeks now and the situation isn't improving.

The contract was signed 4 months ago. I have a copy of the original agreement. The total amount in dispute is approximately $19,000.

Am I overthinking this or is this a real legal issue worth pursuing?

DS
DevOps_Seattle

Not a lawyer, but I have direct experience with this.

In my case, it took about 2-4 months to resolve. The key was hiring an attorney to send the initial letter.

AE
anon_employee_2024

I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.

CT
confused_tenant_2025

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

SA
seeking_advice_dev_legal

I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.

AB
AgentBroker_TX

I went through almost the exact same thing.

What worked for me was hiring an attorney to send the initial letter. It took 2-4 months but was worth it.

HM
help_me_seller_WA

NAL, but from what I've read, you should check your state's specific laws. That said, definitely get a lawyer to look at the specifics.

TC
throwaway_creator_WA

NAL, but from what I've read, you should send a written demand. That said, definitely get a lawyer to look at the specifics.

HM
help_me_business_owner_OH

NAL, but from what I've read, you should document everything. That said, definitely get a lawyer to look at the specifics.

SM
SeniorDevMike_PDX

Not a lawyer, but I have direct experience with this.

The biggest mistake people make in this situation is filing with the appropriate government agency. I'd recommend gathering evidence first instead.

CR
confused_renter_question

Have you tried reaching out to your state's attorney general? They sometimes have free resources or mediation services.

TL
Mod_TermsLaw Moderator

Attorney here. Here's my take on the legal issues.

This is a common situation and the law is fairly clear. Under the implied covenant of good faith, commercially reasonable.

I'd recommend documenting everything in writing from this point forward. Keep copies of all communications.

RL
RetiredLawyer_FL

Not a lawyer, but I have direct experience with this.

What worked for me was having everything documented. It took 3-6 months but was worth it.

MA
MusicProducer_ATL

I went through almost the exact same thing.

In my case, it took about 1-3 months to resolve. The key was escalating to a supervisor/manager.

OD
OpenSourceLawyer_Dan

Been there. Here's what I learned.

In my case, it took about 1-3 months to resolve. The key was escalating to a supervisor/manager.

NR
NurseUnion_Rep

I went through almost the exact same thing.

The biggest mistake people make in this situation is hiring an attorney to send the initial letter. I'd recommend being patient with the process instead.

TF
TechStartup_Founder

I've seen this play out several times in my field.

What worked for me was having everything documented. It took 3-6 months but was worth it.

JC
just_curious_homeowner_GA

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

CF
confused_freelancer_MA

NAL, but from what I've read, you should send a written demand. That said, definitely get a lawyer to look at the specifics.

SA
seeking_advice_contractor_today

Have you tried reaching out to your state's consumer protection office? They sometimes have free resources or mediation services.

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