Private members-only forum

Please help with subscription impossible to cancel

Started by two_cents_here_24 · Dec 19, 2025 · 1,746 views · 17 replies
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
TC
two_cents_here_24 OP

Has anyone dealt with something like this? I'm not sure what my options are.

subscription impossible to cancel. I've been dealing with this for about 9 weeks now and the situation isn't improving.

The contract was signed 4 months ago. I have a copy of the original agreement. The total amount in dispute is approximately $19,000.

Am I overthinking this or is this a real legal issue worth pursuing?

SG
sarah.g_16

I was in your shoes about 6 months ago. Lawyer helped me sort it out pretty quick.

IN
InsuranceAdj_20

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

SO
sustained_overruled

I went through almost the exact same thing.

What worked for me was hiring an attorney to send the initial letter. It took 2-4 months but was worth it.

JP
just_passing_thru_26

NAL, but from what I've read, you should check your state's specific laws. But honestly you should verify this with someone who knows your state's laws.

WW
weekend_warrior_33

NAL, but from what I've read, you should send a written demand. Obviously I don't know all the details of your situation though.

JE
jenny_2024_25

NAL which is wild, but from what I've read, you should document everything. Standard disclaimer: talk to an actual attorney for your case.

JC
jchen92_13

Not a lawyer, but I have direct experience with this.

The thing that gets people is filing with the appropriate government agency. I'd recommend gathering evidence first instead.

CI
citylawyer_20

Have you tried reaching out to your state's attorney general? They sometimes have free resources or mediation services.

TL
TL_Moderator Moderator

Attorney here. Here's my take on the legal issues.

This is a common situation and the law is fairly clear. Under the implied covenant of good faith, commercially reasonable.

I'd recommend documenting everything in writing from this point forward. Keep copies of all communications.

AI
adulting_is_hard_12

Not a lawyer, but I have direct experience with this.

What worked for me was having everything documented. It took 3-6 months but was worth it.

FP
fine_print_reader_9

I went through almost the exact same thing.

In my case, it took about 1-3 months to resolve. The key was escalating to a supervisor/manager.

EA
exhibit_a_hole_10

Been there. Here's what I learned.

In my case, it took about 1-3 months to resolve. The key was escalating to a supervisor/manager.

ES
Emily_S_10

I went through almost the exact same thing.

The thing that gets people is hiring an attorney to send the initial letter. I'd recommend being patient with the process instead sadly.

JW
Justin_W_14

Yep, this is textbook.

What worked for me was having everything documented. It took 3-6 months but was worth it.

EC
erin_c_law_27

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

PT
paycheck_to_paycheck_19

NAL, but from what I've read, you should send a written demand. Your mileage may vary depending on the specifics.

AC
AccountantSteve_31

Have you tried reaching out to your state's consumer protection office? They sometimes have free resources or mediation services.