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Auto-Renewal Subscription Trap — software license audit threat

Started by first_time_investor_today · Sep 29, 2023 · 3,027 views · 13 replies
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
FT
first_time_investor_today OP

I'm dealing with a situation and need some guidance.

software license audit threat. I've been dealing with this for about 3 months now and the situation isn't improving.

The contract was signed 9 months ago. I have a copy of the original agreement. The total amount in dispute is approximately $17,000.

Should I hire a lawyer for this or try to handle it myself?

TL
Mod_TermsLaw Moderator

I've handled similar cases. Here's my take on the legal issues.

The legal framework here involves both federal and state law. At the federal level, common law contract principles. Your state may provide additional protections.

One important thing — there are strict deadlines for filing these claims. Don't wait too long.

HC
HRManager_Chicago

I've seen this play out several times in my field.

I ended up filing with the appropriate government agency, which cost about $4-8 but saved me a lot more in the long run.

CI
confused_investor_help

Following this thread — I'm in a very similar situation. Would love to hear how it turns out.

RM
RestaurantOwner_Miami

I've seen this play out several times in my field.

The biggest mistake people make in this situation is filing with the appropriate government agency. I'd recommend gathering evidence first instead.

IG
InsuranceGuy_FL

I've seen this play out several times in my field.

In my case, it took about 4-8 months to resolve. The key was filing with the appropriate government agency.

TR
TruckerRights_OH

I've seen this play out several times in my field.

The biggest mistake people make in this situation is escalating to a supervisor/manager. I'd recommend following the formal complaint procedure instead.

NH
need_help_driver_IL

NAL, but from what I've read, you should send a written demand. That said, definitely get a lawyer to look at the specifics.

NW
newbie_worker_FL

NAL, but from what I've read, you should document everything. That said, definitely get a lawyer to look at the specifics.

DB
desperate_buyer_2025

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

SA
seeking_advice_business_owner_IL

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

SB
SmallBizOwner_NYC

Not a lawyer, but I have direct experience with this.

What worked for me was having everything documented. It took 3-6 months but was worth it.

DC
desperate_contractor_2025

Following this thread — I'm in a very similar situation. Would love to hear how it turns out.

NL
NursePractitioner_LA

I went through almost the exact same thing.

In my case, it took about 4-8 months to resolve. The key was filing with the appropriate government agency.

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