Stripe Stripe holding $15K for 90 days — How to Get Funds Released

I publish illustrative scenarios prepared by my practice. All participants and conversations are fictional. The fictional posts are not posts by real users, accounts of client experiences, or reports of actual results.
Illustrative scenario prepared by my practice.
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
Hypothetical question

I'm dealing with a situation and need some guidance.

Stripe holding $15K for 90 days. I've been dealing with this for about 5 weeks now and the situation isn't improving.

The amount being held/disputed is approximately $26,976. I have tried contacting customer support 2 times with no resolution.

Do I have a strong case? What should my next steps be?

Illustrative response

Check your state's consumer protection laws. Some have strong remedies for this.