Stripe Square terminated my account — How to Get Funds Released

Has anyone dealt with something like this? I'm not sure what my options are.

Square terminated my account. I've been dealing with this for about 10 months now and the situation isn't improving.

The amount being held/disputed is approximately $8,637. I have tried contacting customer support 3 times with no resolution.

What's the typical outcome in situations like this?

I went through almost the exact same thing.

I ended up hiring an attorney to send the initial letter, which cost about $2-4 but saved me a lot more in the long run.

Attorney here. Here's my take on the legal issues.

There are several legal theories that could apply here. The strongest is probably state consumer protection laws, which requires showing unfair or deceptive.

You should consult with a local attorney who handles these cases. Many offer free initial consultations.

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

Have you tried reaching out to your state's legal aid society? They sometimes have free resources or mediation services.

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

I've seen this play out several times in my field.

The biggest mistake people make in this situation is escalating to a supervisor/manager. I'd recommend following the formal complaint procedure instead.

Been there. Here's what I learned.

I ended up hiring an attorney to send the initial letter, which cost about $2-4 but saved me a lot more in the long run.

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

I've dealt with this before.

The biggest mistake people make in this situation is escalating to a supervisor/manager. I'd recommend following the formal complaint procedure instead.

I've dealt with this before.

The biggest mistake people make in this situation is escalating to a supervisor/manager. I'd recommend following the formal complaint procedure instead.

Not a lawyer, but I have direct experience with this.

What worked for me was hiring an attorney to send the initial letter. It took 2-4 months but was worth it.

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.