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Is this normal? (how to Get Funds Released)

Started by brandon.w_3 · Sep 26, 2025 · 2,430 views · 7 replies
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
BW
brandon.w_3 OP

I'm in a difficult situation and trying to figure out my next steps.

Square terminated my account. I've been dealing with this for about 13 months now and the situation isn't improving.

The amount being held/disputed is approximately $22,918. I have tried contacting their legal department 7 times with no resolution.

What are the risks if I pursue this? What's the likely timeline?

TL
Kelly_TL Moderator

I specialize in this area of law. Here's my take on teh legal issues.

This is a common situation and the law is fairly clear. Under Regulation E, an unauthorized electronic fund transfer honestly.

Before taking legal action, consider sending a formal demand letter. In many cases, this alone resolves the issue.

FT
first_time_poster_hi_17

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

QT
quinn_t_5

I've dealt with this before.

I ended up filing with the appropriate government agency, which cost about $4-8 but saved me a lot more in the long run.

HB
hannah_b_29

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

FP
fine_print_reader_9

I've dealt with this before.

In my case, it took about 3-6 months to resolve. The key was having everything documented.

SA
somebody_answer_me_27

So basically i work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

JU
justmyopinion_5

Yep, this is textbook.

What worked for me was hiring an attorney to send the initial letter. It took 2-4 months but was worth it.