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Stripe Square terminated my account — How to Get Funds Released

Started by DataPrivacy_Nerd · Feb 14, 2024 · 2,430 views · 11 replies
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
DN
DataPrivacy_Nerd OP

I'm in a difficult situation and trying to figure out my next steps.

Square terminated my account. I've been dealing with this for about 13 months now and the situation isn't improving.

The amount being held/disputed is approximately $22,918. I have tried contacting their legal department 7 times with no resolution.

What are the risks if I pursue this? What's the likely timeline?

FT
first_time_homeowner_legal

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

DD
desperate_dev_CA

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

TL
Mod_TermsLaw Moderator

I specialize in this area of law. Here's my take on the legal issues.

This is a common situation and the law is fairly clear. Under Regulation E, an unauthorized electronic fund transfer.

Before taking legal action, consider sending a formal demand letter. In many cases, this alone resolves the issue.

AF
asking_for_friend_dev_NC

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

NS
newbie_seller_TX

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

GL
GigWorker_LA

I've dealt with this before.

I ended up filing with the appropriate government agency, which cost about $4-8 but saved me a lot more in the long run.

NB
newbie_buyer_today

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

MA
MusicProducer_ATL

I've dealt with this before.

In my case, it took about 3-6 months to resolve. The key was having everything documented.

JC
just_curious_freelancer_advice

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

RM
RestaurantOwner_Miami

Been there. Here's what I learned.

In my case, it took about 3-6 months to resolve. The key was having everything documented.

FK
FreelancerKate

I've seen this play out several times in my field.

What worked for me was hiring an attorney to send the initial letter. It took 2-4 months but was worth it.

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