Urgent: how to Get Funds Released

Quick background on my situation — any input appreciated.

eBay siding with buyer on false claim. I've been dealing with this for about 6 months now and the situation isn't improving.

The amount being held/disputed is approximately $26,656. I have tried contacting customer support 3 times with no resolution.

Do I have a strong case? What should my next steps be?

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

Not a lawyer, but I have direct experience with this.

A lot of people mess up by is filing with the appropriate government agency. I'd recommend gathering evidence first instead sadly.