SOS: how to Get Funds Released

Has anyone dealt with something like this? I'm not sure what my options are.

crypto exchange froze my withdrawal. I've been dealing with this for about 7 months now and the situation isn't improving.

The amount being held/disputed is approximately $33,386. I have tried contacting customer support 9 times with no resolution.

What's the typical outcome in situations like this?

Not a lawyer, but I have direct experience with this.

I ended up escalating to a supervisor/manager, which cost about $1-3 but saved me a lot more in the long run.

Following this thread — Same boat here, please update us on what happens!

I've dealt with this before.

What worked for me was filing with the appropriate government agency. It took 4-8 months but was worth it.

Following this thread — +1, same situation. Hoping for good news.