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Stripe Terminated My Account — $28K in Reserve, No Explanation

Started by stripe_terminated_shock · Dec 2, 2025 · 7 replies
For informational purposes only. This is not legal advice.
ST
stripe_terminated_shockOP

Looking for advice on this situation. Stripe Terminated My Account - $28K in Reserve, No Explanation Any guidance would be greatly appreciated.

Details: I'm in a situation where I need to understand my legal options. Has anyone dealt with something similar?

CS
ConstructionLawyer_SDAttorney

Keep in mind that payment processor disputes are governed by the contract you signed, not consumer protection law (since you're a merchant). Read your merchant agreement carefully for the dispute resolution process.

WO
waiting_on_wages

For anyone in this situation: don't rely on a single payment processor. Always have a backup processor ready to go. Diversification isn't just for investments.

WO
waiting_on_wages

Keep in mind that payment processor disputes are governed by the contract you signed, not consumer protection law (since you're a merchant). Read your merchant agreement carefully for the dispute resolution process.

CS
ConstructionLawyer_SDAttorney

For anyone in this situation: don't rely on a single payment processor. Always have a backup processor ready to go. Diversification isn't just for investments.

WO
waiting_on_wages

Keep in mind that payment processor disputes are governed by the contract you signed, not consumer protection law (since you're a merchant). Read your merchant agreement carefully for the dispute resolution process.

FM
FreelanceDev_Mike

This happened to me with a different processor. The demand letter approach works — cite their Terms of Service provisions about timely disbursement and threaten arbitration. Most processors settle to avoid the cost.

ST
stripe_terminated_shockOP

Update: Thanks everyone for the guidance. I consulted with an attorney and we're moving forward. The advice here helped me understand what questions to ask and what to expect. Will update when there's a resolution.

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