Small Claims Court for Payment — Oregon

I publish illustrative scenarios prepared by my practice. All participants and conversations are fictional. The fictional posts are not posts by real users, accounts of client experiences, or reports of actual results.
Illustrative scenario prepared by my practice.
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
Hypothetical question

I'm dealing with a situation in Oregon and need some guidance.

customer filed fraudulent chargeback. I've been dealing with this for about 12 weeks now and the situation isn't improving.

The amount being held/disputed is approximately $48,350. I have tried contacting their legal department 10 times with no resolution.

What are the risks if I pursue this? What's the likely timeline?

Illustrative response

Have you tried reaching out to your state's attorney general? They sometimes have free resources or mediation services.