Small Claims Court for Payment - Nevada

I publish illustrative scenarios prepared by my practice. All participants and conversations are fictional. The fictional posts are not posts by real users, accounts of client experiences, or reports of actual results.
Illustrative scenario prepared by my practice.
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
Hypothetical question

I'm in a difficult situation in Nevada and trying to figure out my next steps.

Shopify froze my payments. I've been dealing with this for about 4 weeks now and the situation isn't improving.

The amount being held/disputed is approximately $23,061. I have tried contacting customer support 5 times with no resolution.

What are the risks if I pursue this? What's the likely timeline?

Illustrative response

File a CFPB complaint immediately. I've seen PayPal/Stripe respond within 48 hours once the CFPB contacts them. It's free and you can do it online.