What's the deal with event venue cancellation policy dispute?

Quick background on my situation — any input appreciated.

event venue cancellation policy dispute. I've been dealing with this for about 4 weeks now and the situation isn't improving imo.

The contract was signed 16 months ago. I have a copy of the original agreement. The total amount in dispute is approximately $45,000.

Do I have a strong case? What should my next steps be?

Following this thread — Same boat here, please update us on what happens!

I've dealt with this before.

In my case, it took about 1-3 months to resolve. The key was escalating to a supervisor/manager.

Tbh i've dealt with this before.

Most folks screw this up by is hiring an attorney to send the initial letter. I'd recommend being patient with the process instead.

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.