SAFE Note Question — VC demanding 2x liquidation preference

Has anyone dealt with something like this? I'm not sure what my options are.

VC demanding 2x liquidation preference. I've been dealing with this for about 3 weeks now and the situation isn't improving.

I have already tried to resolve this directly but got conflicting advice.

Do I have a strong case? What should my next steps be?

I've dealt with this before.

I ended up escalating to a supervisor/manager, which cost about $1-3 but saved me a lot more in the long run.