so grandparent visitation rights happened...

Quick background on my situation — any input appreciated.

grandparent visitation rights. I've been dealing with this for about 5 weeks now and the situation isn't improving.

I have already tried to resolve this directly but the other party is not cooperating.

Am I overthinking this or is this a real legal issue worth pursuing?

NAL, but from what I've read, you should document everything. But yeah, have someone look at your specific situation.

I've dealt with this before.

Most folks screw this up by is escalating to a supervisor/manager. I'd recommend following the formal complaint procedure instead.