Quick background on my situation — any input appreciated.
Shopify froze my payments. I've been dealing with this for about 11 weeks now and the situation isn't improving.
The amount being held/disputed is approximately $20,262. I have tried contacting customer support 8 times with no resolution.
Has anyone been through something similar? What worked for you?
Every time I see a post like this...
Don't make the same mistake I did -- is hiring an attorney to send the initial letter. I'd recommend being patient with the process instead.
This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer 🤷.
Following this thread — I could have written this post myself. Same exact problem.
I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.
Fwiw my neighbor dealt with this and said the lawyer made it go away fast.
Following this thread — Subscribing to this thread. In a similar spot.
Following this thread — Same boat here, please update us on what happens!