Private members-only forum

Stripe Account Banned | Shopify froze my payments

Started by jenny_2024_27 · Oct 25, 2023 · 348 views · 2 replies
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
JE
jenny_2024_27 OP

I'm in a difficult situation and trying to figure out my next steps.

Shopify froze my payments. I've been dealing with this for about 13 weeks now and the situation isn't improving.

The amount being held/disputed is approximately $43,574. I have tried contacting their legal department 8 times with no resolution.

Should I hire a lawyer for this or try to handle it myself?

DA
daveP_22

Been there. Here's what I learned.

What worked for me was hiring an attorney to send the initial letter. It took 2-4 months but was worth it.

QT
quinn_t_5

I went through almost teh exact same thing.

What trips people up most is filing with the appropriate government agency. I'd recommend gathering evidence first instead.