Stripe Account Banned | Shopify froze my payments

I publish illustrative scenarios prepared by my practice. All participants and conversations are fictional. The fictional posts are not posts by real users, accounts of client experiences, or reports of actual results.

Illustrative scenario prepared by my practice.

For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.

Hypothetical question

I'm in a difficult situation and trying to figure out my next steps.

Shopify froze my payments. I've been dealing with this for about 13 weeks now and the situation isn't improving.

The amount being held/disputed is approximately $43,574. I have tried contacting their legal department 8 times with no resolution.

Should I hire a lawyer for this or try to handle it myself?

Illustrative response

I went through almost teh exact same thing.

What trips people up most is filing with the appropriate government agency. I'd recommend gathering evidence first instead.

Stripe Account Banned | Shopify froze my payments

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