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Upwork Account Banned — payment processor classified me high-risk

Started by need_help_creator_2026 · Apr 15, 2025 · 2,054 views · 20 replies
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
NH
need_help_creator_2026 OP

Has anyone dealt with something like this? I'm not sure what my options are.

payment processor classified me high-risk. I've been dealing with this for about 11 months now and the situation isn't improving.

The amount being held/disputed is approximately $42,058. I have tried contacting their legal department 2 times with no resolution.

What are the risks if I pursue this? What's the likely timeline?

NP
newbie_parent_GA

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

AF
anon_freelancer_OH

I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.

AF
asking_for_friend_creator_advice

Have you tried reaching out to your state's legal aid society? They sometimes have free resources or mediation services.

AF
asking_for_friend_freelancer_GA

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

TL
Mod_TermsLaw Moderator

Licensed attorney — a few thoughts. Here's my take on the legal issues.

This is a common situation and the law is fairly clear. Under state consumer protection laws, unfair or deceptive.

The practical consideration here is cost vs. potential recovery. For disputes under $10K, small claims court is often the best route.

SA
seeking_advice_investor_2026

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

TA
TenantRights_Advocate

Not a lawyer, but I have direct experience with this.

What worked for me was hiring an attorney to send the initial letter. It took 2-4 months but was worth it.

CA
ConsumerAdvocate

Not a lawyer, but I have direct experience with this.

The biggest mistake people make in this situation is hiring an attorney to send the initial letter. I'd recommend being patient with the process instead.

RL
RetiredLawyer_FL

I've dealt with this before.

In my case, it took about 2-4 months to resolve. The key was hiring an attorney to send the initial letter.

WT
worried_tenant_CA

Following this thread — I'm in a very similar situation. Would love to hear how it turns out.

CC
confused_creator_question

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

FE
frustrated_employee_help

Following this thread — I'm in a very similar situation. Would love to hear how it turns out.

ND
newbie_dev_2025

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

SA
seeking_advice_creator_CO

Have you tried reaching out to your state's consumer protection office? They sometimes have free resources or mediation services.

VA
VCAnalyst_SF

I've dealt with this before.

In my case, it took about 1-3 months to resolve. The key was escalating to a supervisor/manager.

DN
DataPrivacy_Nerd

Not a lawyer, but I have direct experience with this.

I ended up filing with the appropriate government agency, which cost about $4-8 but saved me a lot more in the long run.

FT
first_time_creator_help

Have you tried reaching out to your state's labor board? They sometimes have free resources or mediation services.

HM
help_me_contractor_2025

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

SA
seeking_advice_trader_GA

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

TR
TruckerRights_OH

I went through almost the exact same thing.

I ended up escalating to a supervisor/manager, which cost about $1-3 but saved me a lot more in the long run.

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