Members-only forum — Email to join

Etsy Account Banned — merchant account terminated without explanation

Started by throwaway_student_today · Dec 23, 2023 · 1,204 views · 6 replies
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
TS
throwaway_student_today OP

I've been trying to resolve this on my own but I'm stuck.

merchant account terminated without explanation. I've been dealing with this for about 13 months now and the situation isn't improving.

The amount being held/disputed is approximately $901. I have tried contacting customer support 7 times with no resolution.

What are my legal options here? Is it worth pursuing?

FT
first_time_investor_WA

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

DN
DataPrivacy_Nerd

I went through almost the exact same thing.

The biggest mistake people make in this situation is hiring an attorney to send the initial letter. I'd recommend being patient with the process instead.

WP
worried_parent_today

Following this thread — I'm in a very similar situation. Would love to hear how it turns out.

NC
newbie_contractor_NY

NAL, but from what I've read, you should check your state's specific laws. That said, definitely get a lawyer to look at the specifics.

TL
Mod_TermsLaw Moderator

I practice in this area. Here's my take on the legal issues.

There are several legal theories that could apply here. The strongest is probably state consumer protection laws, which requires showing unfair or deceptive.

Before taking legal action, consider sending a formal demand letter. In many cases, this alone resolves the issue.

PJ
Paralegal_Jen

I've dealt with this before.

In my case, it took about 3-6 months to resolve. The key was having everything documented.

Want to participate in this discussion?

Email owner@terms.law to request access