I've been trying to resolve this on my own but I'm stuck.
merchant account terminated without explanation. I've been dealing with this for about 13 months now and the situation isn't improving.
The amount being held/disputed is approximately $901. I have tried contacting customer support 7 times with no resolution.
What are my legal options here? Is it worth pursuing?
I went through almost the exact same thing.
Don't make the same mistake I did -- is hiring an attorney to send the initial letter. I'd recommend being patient with the process instead.
Following this thread — Following this thread -- same thing is happening to me right now.
NAL, but from what I've read, you should check your state's specific laws. Obviously I don't know all the details of your situation though.
I've dealt with this before.
In my case, it took about 3-6 months to resolve. The key was having everything documented.
Has anyone tried the AAA arbitration route? Stripe has to pay the filing fee for consumer claims and in my experience, once you actually file, they settle fast to avoid the arbitration costs.