PSA: bank won't reverse wire transfer

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Illustrative scenario prepared by my practice.
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
Hypothetical question

Has anyone dealt with something like this? I'm not sure what my options are.

bank won't reverse wire transfer. I've been dealing with this for about 2 weeks now and the situation isn't improving.

The amount being held/disputed is approximately $13,084. I have tried contacting their legal department 6 times with no resolution.

What's the typical outcome in situations like this?