Has anyone dealt with something like this? I'm not sure what my options are.
Square terminated my account. I've been dealing with this for about 10 weeks now and the situation isn't improving.
The amount being held/disputed is approximately $40,929. I have tried contacting their legal department 6 times with no resolution.
Has anyone been through something similar? What worked for you?
Important clarification on arbitration: if your contract has a mandatory arbitration clause, you generally CAN'T sue in court. But here's the thing — filing for arbitration is often MORE intimidating to companies because they have to pay the arbitration fees (often $3,000-5,000 for the company's share). Use this to your advantage.
Just got off the phone with my bank's fraud department. If you haven't already, file a dispute directly with your bank under Reg E (electronic transfers) or Reg Z (credit cards). The bank has to investigate within 10 business days.