I'm dealing with a situation and need some guidance.
Stripe holding $15K for 90 days. I've been dealing with this for about 16 weeks now and the situation isn't improving.
The amount being held/disputed is approximately $20,433. I have tried contacting their legal department 7 times with no resolution.
Am I overthinking this or is this a real legal issue worth pursuing?
Ok so this comes up a lot.
Here's where people usually go wrong is hiring an attorney to send the initial letter. I'd recommend being patient with the process instead.
Have you tried reaching out to your state's attorney general? They sometimes have free resources or mediation services.
I think half the threads here are about this exact issue.
Here's where people usually go wrong is filing with the appropriate government agency. I'd recommend gathering evidence first instead.
I've dealt with this before.
Here's where people usually go wrong is having everything documented. I'd recommend keeping a detailed timeline instead.
Check your state's consumer protection laws. Some have strong remedies for this.
Just went through this. Happy to answer questions via DM.
Credit card chargeback might be an option if you paid that way.