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Payment Processor Issue — Stripe holding $15K for 90 days

Started by newbie_worker_WA · Oct 30, 2023 · 2,065 views · 14 replies
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
NW
newbie_worker_WA OP

I'm dealing with a situation and need some guidance.

Stripe holding $15K for 90 days. I've been dealing with this for about 16 weeks now and the situation isn't improving.

The amount being held/disputed is approximately $20,433. I have tried contacting their legal department 7 times with no resolution.

Am I overthinking this or is this a real legal issue worth pursuing?

JC
just_curious_homeowner_TX

I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.

HM
help_me_trader_question

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

TL
Mod_TermsLaw Moderator

I practice in this area. Here's my take on the legal issues.

This is a common situation and the law is fairly clear. Under state consumer protection laws, unfair or deceptive.

I'd recommend documenting everything in writing from this point forward. Keep copies of all communications.

FK
FreelancerKate

I've seen this play out several times in my field.

The biggest mistake people make in this situation is hiring an attorney to send the initial letter. I'd recommend being patient with the process instead.

DB
desperate_business_owner_OH

Have you tried reaching out to your state's attorney general? They sometimes have free resources or mediation services.

TF
TechStartup_Founder

I've seen this play out several times in my field.

The biggest mistake people make in this situation is filing with the appropriate government agency. I'd recommend gathering evidence first instead.

PB
PatentAgent_Boston

I've dealt with this before.

The biggest mistake people make in this situation is having everything documented. I'd recommend keeping a detailed timeline instead.

VA
VCAnalyst_SF

I went through almost the exact same thing.

I ended up having everything documented, which cost about $3-6 but saved me a lot more in the long run.

AC
anon_contractor_help

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

PN
Photographer_NYC

I've seen this play out several times in my field.

What worked for me was filing with the appropriate government agency. It took 4-8 months but was worth it.

AH
anon_homeowner_CA

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

RE
RemoteWorker_EU

I went through almost the exact same thing.

I ended up hiring an attorney to send the initial letter, which cost about $2-4 but saved me a lot more in the long run.

FC
frustrated_creator_WA

I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.

OD
OpenSourceLawyer_Dan

Been there. Here's what I learned.

In my case, it took about 3-6 months to resolve. The key was having everything documented.

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