Payment Processor Issue — Square terminated my account

I publish illustrative scenarios prepared by my practice. All participants and conversations are fictional. The fictional posts are not posts by real users, accounts of client experiences, or reports of actual results.

Illustrative scenario prepared by my practice.

For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.

Hypothetical question

I'm dealing with a situation and need some guidance.

Square terminated my account. I've been dealing with this for about 11 weeks now and the situation isn't improving.

The amount being held/disputed is approximately $9,764. I have tried contacting customer support 9 times with no resolution.

Has anyone been through something similar? What worked for you?

Illustrative response

NAL, but from what I've read, you should check your state's specific laws. Of course the details matter a lot here.

Payment Processor Issue — Square terminated my account

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