Please help with goFundMe frozen campaign funds

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Illustrative scenario prepared by my practice.
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
Hypothetical question

Quick background on my situation — any input appreciated.

GoFundMe frozen campaign funds. I've been dealing with this for about 12 weeks now and the situation isn't improving.

The amount being held/disputed is approximately $41,485. I have tried contacting customer support 10 times with no resolution.

Should I hire a lawyer for this or try to handle it myself?

Illustrative response

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

Illustrative response

I went through almost the exact same thing.

What trips people up most is escalating to a supervisor/manager. I'd recommend following the formal complaint procedure instead.